COVID-19 Policy

Image IT onsite installation & support COVID-19 policy

All Installations will be a mixture of onsite and remote installation work.

In line with health recommendations, Image IT is implementing the following policy to minimize the spread of COVID 19 while on customer sites.


Image IT:

  • Engineer will arrive onsite wearing gloves and mask
  • Engineer will wipe down area where working
  • Engineer will keep a minimum of 2m from all customer staff



  • Customer staff must keep a minimum of 2m from Image IT engineer
  • Engineer must be allowed do install/ support without customer staff present
  • Customer cannot request engineer to carry out additional tasks – all additional support queries should be logged with helpdesk
  • Engineer work space should be reasonably ventilated (window open etc..)