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What Does IT Support Really Cost a Small Business in Ireland?

Two quotes land on your desk. One says €400 a month. The other says €1,200. Same business size, same rough list of services, wildly different numbers. Which one is right? Neither, necessarily. Both could be. This is the trap most Irish SMEs fall into when they start pricing IT support: they’re comparing numbers without comparing […]

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In-House vs Outsourced IT Support: Which Is Right for Your SME?

Deciding between an in-house team and an outsourced IT provider ranks among the most significant calls an SME will make about its daily operations. Get it right, and your systems stay stable while you focus on growing the business. Get it wrong, and every technology hiccup becomes your problem to solve alone. This guide breaks […]

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Managed or Co-Managed? Untangling Your IT Support Options

Your IT manager is drowning. Tickets pile up faster than they can close them. The finance system update that should’ve taken an hour turned into three days of firefighting, and now the server room smells faintly of burnt coffee and quiet panic. Sound familiar? If you’re running an SME in Louth, Meath, or Dublin, you’ve […]

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SLAs Explained: What Your IT Provider Should Actually Promise You

Many businesses have an IT support SLA sitting somewhere in a contract folder. Few could tell you what it actually promises or whether it would hold up the next time something breaks. That gap matters more than it seems. An SLA is the one part of your IT provider relationship that only gets tested under […]

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